Our strategic objective is to provide high and consistent quality for all products and services delivered to the customer. We want to grow continuously. With our high quality products and services, we want to serve a growing number of customers worldwide.
Quick and flexible responses determine our future. With our products and services, we are an innovative partner in finding solutions and providing high quality products via slim and flexible processes. We continually improve our processes.
In our market segment, we want to be perceived as a reliable and high quality supplier. This is only possible if we provide products in the expected and required quality. Therefore, meeting the quality requirements and fulfilling individual wishes from our customers are our performance scale.
We expect our suppliers to perform to the same quality standards as we expect from us. Continuous improvement and detailed root cause analysis are a major concern to us.
To implement these quality guidelines we have established in our company a QMS according to the ISO 9001 standard. It is applicable to all areas in this company. The QMS shall support our company to constantly meet customer demands and permanently ensure compliance with the laws and regulatory requirements.
The QMS is a living system that underlies frequently demand changes and is continuously improved and developed. The management commits to provide all resources and efforts required to keep this declaration.
CEO, interiorsDIRECT GmbH